Guide: Choose the right app in 3 steps

1: Check your device sensor serial number. The number is imprinted in the plastic casing. Look at the backside of the wristband sensor

2: Check your current Android version. 

Open your Phone

> Go to settings
> System Settings
> About Phone

Then tap Version information. Now you can see your Android version. 

Step 3: Find the right app in the table.
Use your Sensor Serial Number and your Android version, to find the right app in the tables. 

Please choose your country


Sensor Serial Number Android Version App
10XXXX 2.3.6 - 4.4.2 Epi-Care mobile 1.21
10XXXX 4.4.4 - 6.0.1 Epi-Care mobile 1.40
15XXXX 5.0.1 - 7.0.1 Epi-Care mobile 2.0

Need help? If your have any questions, you are always welcome to contact us by phone or email.

Phone: +45 5850 0565